Starbucks CEO set to announce strategy to fix the coffee chain
Date: 2024-10-30
Starbucks' new CEO, Brian Niccol, is set to lay out plans to turn around the struggling coffee chain.
"It is clear we need to fundamentally change our strategy to win back customers," he said Wednesday.
The company released preliminary numbers last week.
Starbucks' new CEO, Brian Niccol, says he has a plan to turn around the struggling coffee chain — but investors will need to wait a little longer.
"It is clear we need to fundamentally change our strategy to win back customers," Niccol said in a statement Wednesday. "My experience tells me that when we get back to our core identity and consistently deliver a great experience, our customers will come back." He'll give more details on a call at 5 p.m. ET.
The company released some quarterly numbers last Wednesday, a week early, which showed a 6% decline in comparable sales in the US and a 14% decline in China. At the same time, it suspended its guidance for the coming fiscal year.